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Once you add mailboxes, here’s what you’ll get as part of your 7-day trial

  • An instant report on your email analytics for the past 15 days
  • Access to near-real-time data on email response times for individual and group mailboxes, as well as web forms
  • Views on email reply times, completion rates, customer engagement rates, and email volumes
  • The ability to set goals and track leaderboards for your customer-facing teams
  • Add your business hours and vacation days so that we calculate fair response times